REFUNDS

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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a refund, you must send us an email with:

Subject: Refund

Message: Reason for refund

Refunds (if applicable)
Once we have received and inspected your email, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again.
Then contact the entity that issued your credit card, as there might be a delay before your refund is displayed.
Then contact your bank. There is often a processing time required before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at support@wethepresets.com

Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items are not refundable.

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